WinkBook (“we,” “us,” or “our”) is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information, and outlines your rights under applicable privacy laws, including:

  • California Consumer Privacy Act (CCPA)
  • Personal Information Protection and Electronic Documents Act (PIPEDA)
  • General Data Protection Regulation (GDPR)
  • Privacy Act 1988 (Cth) and Australian Privacy Principles (APPs)

By using WinkBook, you agree to the practices described in this policy.

1. Information We Collect

We collect the following types of personal information:

  • Identity Information: Name, date of birth, email address, gender
  • Profile Data: Photos, preferences, bio, interests, and interactions
  • Location Data: Based on GPS or IP address (only with your permission)
  • Device & Technical Info: Device type, IP address, operating system, browser, crash logs
  • Usage Data: Interactions with other users, logins, swipes, messages
  • Purchase Data: Subscription status and purchase history (via app store only)

We only collect what is necessary to provide and improve our services, and we do not collect sensitive information unless voluntarily provided.

2. How We Use Your Information

We use your personal data to:

  • Create and manage your user account
  • Match you with other users based on your preferences
  • Facilitate communication between users
  • Ensure user safety and monitor for policy violations
  • Process payments and manage subscriptions
  • Conduct analytics and improve app performance
  • Send you service notifications and, where allowed, promotional messages
  • Comply with legal and regulatory obligations

3. Sharing and Disclosure

We do not sell your personal information.

We may share your information with:

  • Service Providers: Hosting, moderation, customer support, analytics
  • Payment Processors: Google Play or Apple (we do not store credit card details)
  • Law Enforcement & Regulators: If required by law or to protect users
  • Advertisers: Only in accordance with Google Play’s dating ad policies, and only anonymized or aggregated data

All third-party partners must adhere to data privacy and security standards consistent with this policy.

4. International Data Transfers

Your data may be processed or stored in countries outside of your residence, including the United States.
We use appropriate safeguards such as:

  • Standard Contractual Clauses (for GDPR)
  • Binding agreements with data processors
  • Privacy Shield frameworks (where applicable)

We ensure that all data transfers comply with local and international laws.

5. Data Retention

We retain personal data for as long as necessary to:

  • Provide services to you
  • Comply with legal obligations
  • Enforce our policies

If you delete your account, your data will be either anonymized or securely erased within a reasonable period, except where retention is legally required.

6. Your Privacy Rights

Your rights depend on your country or state of residence:

🇺🇸 Under CCPA (California):

  • Right to know what personal data we collect and how we use it
  • Right to request deletion of your data
  • Right to opt out of data sharing (we do not sell data)
  • Right to non-discrimination for exercising your rights

🇨🇦 Under PIPEDA (Canada):

  • Right to access and correct your personal information
  • Right to withdraw consent at any time
  • Right to complain to the Office of the Privacy Commissioner of Canada

🇪🇺 Under GDPR (EU/UK – Best Practice Applied):

  • Right to access, correct, delete, or restrict processing of your data
  • Right to data portability
  • Right to object to processing (including automated decision-making)
  • Right to lodge a complaint with a supervisory authority

🇦🇺 Under Privacy Act 1988 (Australia):

  • Right to request access to your personal information
  • Right to correct inaccurate or outdated information
  • Right to make a complaint to the Office of the Australian Information Commissioner (OAIC)

To exercise any of your rights, contact us at [email protected]

7. Data Security

We use appropriate technical and organizational safeguards to protect your data, including:

  • End-to-end encryption for communications
  • Secure servers with restricted access
  • Regular audits and vulnerability assessments

However, no system is 100% secure, and users should take care when sharing information on the platform.

8. Children’s Privacy

WinkBook is strictly for users aged 18 and above. We do not knowingly collect data from individuals under 18. Accounts violating this rule will be terminated, and associated data deleted.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via the app or email. Continued use of WinkBook after updates constitutes acceptance of the revised terms.

10. Contact Us

If you have questions, concerns, or wish to exercise your rights, contact us at:
Email: [email protected]
Mailing Address: [email protected]